Merrill Edge for iPhone App Reviews

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17 Second LOAD TIME

The app literally takes me 17 Seconds from start to my account landing page using face ID as my login method. Comparably my bank of america app is significantly faster and more reliable than this terrible app. Give your developers the time they need to properly redesign this app from the ground up! The UI also feels very blocky, restrictive, and just old fashioned. The charts also look and feel unfriendly and not something I’d like to interact with. The only pro is that I haven’t lost any money so far with your guided investment strategy.

Worst application: Can not trade easily

This app is very dumb app. I can not trade stocks easily. Buy / Sell buttons are buried some where deep in application. This app is just like a maze . Please learn some thing from Robinhood stock trading application. ZERO STARS THE WORST APPLICATION. WORKS LIKE A SNAIL WALK.

should not FORCE you to update your phone for compatibility

Some phones do not run well on IOS 10. I will be deleting the app and move my $$ to Fidelity.

Can’t buy certain stocks

Certain stocks can’t be bought using the phone app. It will give you an error message saying safepass required , which is something solvable only by logging in the full site using a web browser . Then WHY develop a handicapped phone app ? What is the point of this app ? Useless???

Doesn't support viewing B of A research reports

1) While there are research reports in the "stock stories" section, there is a bug in the app and you can't zoom. So everything is tiny and unreadable. 2) Defaults to the same account every time you want to make a trade but not to the account or stock you were just looking at.

Cant enroll

When I try to enroll in the managed portfolio the last document won’t check

Usability and Convenience

I have multiple brokerage accounts. Fidelity is by far the best app. Can see balances on the home screen, and can easily do research. I find the navigation difficult for this app. Expected a bit more coming from BoA given their awesome banking app.

Got slower

With this new update it seems like it got slower...

Becoming useless and slow

The app us getting a bunch of useless feature and becoming slower--unbearably so. People use this app to trade on the go. We don't need spending tracking if it means the horrendous slowdown that was introduced recently. If you want to add it without hurting other aspects, fine, but the load time both before and after authentication got unbearably long now.

Solidly Slow

Epic slowness on app startup and login. App does not auto-logout on force quit (not good). Performs well and as expected in all normal functions. Transfers and buys are easy to do. Recommend enhancing the graphs and trends. They look 10 years old. There are also no graphical methods to display inputs vs performance.

Can no longer use it

I am on IOS 9 and rather than allowing me to use the last version that works on my phone it just keeps prompting me to update to the newest version, which does not work oN my phone. This has rendered it useless.

Barely Tolerable for Free Trades

I only use this because it is free for me to trade. The app is getting slower all the time. With each update, it seems to take longer and longer to log in. The math on daily gains is wrong. It can’t handle infra day. No alert when a trade gets canceled for some obscure reason. It is almost bad enough for me to move all my money out of b of a and try somewhere else. Probably will in 6 months if it continues on this path. Oh and the watch app is worthless. It may be surprising, but the thing I care about the most is my portfolio change. That is the only thing I would want on the watch.

Tiny navigation

Navigation buttons on iPhone 10 are now minuscule

Zero stars. Restore iOS9 support

It is utterly ridiculous that you prevent your regular users from using the app because they have not upgraded iOS. Please restore the previous version immediately. This is enough of a reason to transfer all of my accounts to another brokerage with a much more user-friendly app.

Worst app ever!

This app hasn’t worked in the past 2 months. It’s supper sow when it does work.

PLEASE catch up with your competitors!

I am a long time customer of Merrill and stuck to the online version of their app. This mobile version does not compare to their competitors. I also use Fidelity and the features are WAY better than here. You cannot see position details, simple balance view with a widget, or get quick snapshot views. I really hope ML will consider a user experience review to make this app better in the future.

Merrill Edge REQUIRES iOS update?! . . . Nope!

DELETED IT after years of use! For an already feature limited app, Merrill killed any interest I had in it. Truly, the only uses I had for it were BASIC, check my balances, check trade statues I entered on the website, make transfers, and stay up on simple market info. Just shallow cursory uses of their intentionally hobbled app. Any real research or trade decisions HAS to be done on their website. . . The fact that they are REQUIRING an iOS upgrade is infuriating. . . I choose to keep the iPhone features I want and the iOS version that supports them. Most of the new "features" that Apple pushes on you are really just intrusive ways to control or monitor your consumer habits (Yeah, keep telling yourself Siri isn't listening and iTunes/iCloud aren't just a means for reporting your habits, music/app use). It is already bad and is getting worse. >>> I tell you this, Apple NEVER SLOWED my iPhone 6S and I have never experienced poor performance or a dying device! I never needed Apple's help to manage my device or life. I was aware of the rumors of this practice and delayed updating. I still see no real advantage in updating iOS and until I do I deleted the Merril Edge app.

Can't use anymore after new upgrade

If I could give zero stars I would. Wasn't that good to start with. This new upgrade requires version 10 my phone won't support that version. It won't let me use the last version. I guess my options are buy a new phone or close my accounts and go back to etrade which has a much better app anyway. Guess which one I'm choosing.

Widget not working!

Watchlist on latest iOS widget is not working. Can you please fix? Using iPhone X. Thanks

worst stock app ever

no hover-on display in charts. no cost detail for each holding. what kind of investing app are you even you're BoA based???

Numbers don’t match up

The summary for total portfolio value never matches the break down values. The summary number is significantly delayed.


Doesn’t let me buy, Doesn’t let me sell. It just sits there. Used to work. Now it doesn’t. It baffles me how they could release an update and not realize this is now broken.

Right price, wrong daily return...

The app consistently gives the right unit account price (per stock, etf, etc), but often shows the wrong daily return. What’s odd is that their own chart may show a positive daily return and NEXT TO the chart it says it’s down for the day. Very confusing when putting in a trade or checking on your positions. Needs a fix ASAP.

Needs work

App is hit or miss. Trade defaults to one account every time. It was fixed once and then they “upgraded”. Hasn’t worked right since. A year later the trade preview is grayed out. I ended using the regular website to complete the trade. App is not responsive. Bad design.

What happened to the new app?

Sooo slow! Just updated a few days ago not so good. The real time price is not correctly calculated and when I try to place a limit price for an ETF it would not execute even when I have a limit price for it and the price of an ETF is at the same limit price I put a trade order in, it would not execute. The older version would execute every time I placed a limit order in. It also incorrectly displayed a wrong percentage gain/loss for an ETF after a market closed.

Mobile App Terrible

When I log into app. It’s takes me to the desktop site. WTH....With Millons invested in marketing and technology how does this happen? Terrible. Just terrible. I wish there was honestly a lower rating. 1 Star is too good/high

It doesn’t work in iPhone 7

How to down grade?

Can’t login after 3.10.84 upgrade

App is crashing upon login attempt after update to version 3.10.84

Love it!

Love the app!

I phone X full screen?

When going updates full screen for iPhone X ? Thank you

Login issues

Does not allow me to log in

Login problems

This app hangs when trying to login. Please update.

Log on problems

Version 3.6.30 has log on problems. It will allow me to log on sometimes but takes more than one minute, other times it times out and does not allow me to log on. Please fix.

Not bad

Just installed this app, and tried to set up a watchlist with a heatmap view. This app breaks out my watchlist by sector, so to see the heatmap, it is necessary to swipe thru numerous pages. Needless to say, it's not useful. Ain't no one got time for that. Please fix.

Need patch for iOS 11, crashed phone

So maybe it’s just my phone, but it creates such a bad bug that I have to reset the phone every time I turn it on

Touch ID does not work

Touch ID does not work. Home page could show more information like how much gain of each stock today or total gain of a stock, etc. there are many good stock apps. Please learn their UI design. It is also a slow app, web page too, loading a new page on average requires a couple of seconds, which is ridiculous in 2017.


Horrible update - crashes all the time. Poor IT

No access to account

This app stinks and that's being kind. What good is a trading app if it doesn't give you access to your account. Utterly pathetic and inexcusable not to gain access to trade. I would give ZERO stars if it was an option. Time to leave Merrill Lynch!!!


Besides the crashes and timeouts which are very frustrating, it doesn't feel like a trading app at all. It lags behind all other trading apps. I kept my TD account and it looks like I will be switching back.

Re download works fine

Love all free trades and fast executions I get None of the other discounters give this many free trades

Kept crashing

The latest update was bad, it kept crashing after timeout. I had to delete and download again and again. So frustrating...

Crashes on splash screen now

Latest update killed the app. No longer loads past the splash screen.

Why time out?

It's a trading app on a fingerprint secured iPhone so why does the app time out? My TDA Thinkorswim stays open for hours and I can zip in and out to execute trades. If I flip to another app and read something I get a timeout notification and there is no option to change the amount of time or disable it. I think this would be a feature you would want to incorporate into the next version.


Doesn't work since update

Just crashes...

Please fix ASAP

Update ruined app

App keeps crashing on open. Just started yesterday morning with the update.


Something wrong with this version, keeps crashing on boot.

Great App

Very easy to trade on, and lots of market insight.

Constant Crashing

Almost everything I click causes the app to crash. Terrible coding.

Crashing with new update

Please fix

  • send link to app